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962

962 - APU 24 Tier 4 Final - N Am, Europe, Aus-NZ, Turkey, Chile, Colombia

Overview

The Cat® 962 Wheel Loader brings premium performance with simple-to-use technologies, helping to boost operator efficiencies and deliver consistent high bucket fill factors, resulting in highly efficient productivity. Long service intervals help to reduce your downtime. This machine is designed to meet emission standards without interrupting operation, delivering great performance, reliability, durability, and versatility, resulting in a machine that is built to meet your needs.

Specifications

Units: 
Engine Power - 2,100 rpm ISO 14396:2002
Operating Weight
Engine Power - 2,100 rpm ISO 14396:2002 273 hp (metric)
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Benefits & Features

Latest Features

          
    • Auto front differential lock available with joystick steering removes the burden from the operator by automatically engaging the differential lock to improve overall traction.
    •     
    • Job Aids help operator improve and optimize their operating skills.
    •     
    • 4-point seat belt kit includes retractors on the lap belts, improving operator comfort and freedom of movement.
    •     
    • Tire Pressure Monitoring System (optional) allows operator to easily monitor tire pressure from the main machine display, helping to improve machine performance, operator ride, and operating costs.
    •     
    • Maintenance reminders help to synchronize machine maintenance schedule and reduce operation down time.
    •     
    • Left footrest allows for added operator comfort, safety, and machine stability when working in uneven, bumpy operations.
    •     
    • Advanced Payload with e-Ticket allows an operator to generate a weighing ticket and effortlessly send it over the air to any email address.

Reliability You Can Count On

          
    • Cat C7.1 engine offers high power density with a combination of proven electronics, fuel, and air systems.
    •     
    • Equipped with automatic Cat regeneration system, Cat Clean Emissions Module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump.
    •     
    • Features an electric fuel priming pump, fuel-water separator, and secondary fuel filter.
    •     
    • Thorough component design and machine validation processes result in unmatched reliability and uptime.
    •     
    • .

Built For Long-Term Production

          
    • Heavy-duty transmission and axles designed to handle extreme applications.
    •     
    • Automatic countershaft powershift (5F/3R) transmission with lock-up clutch torque converter as standard features durable, long-lasting components.
    •     
    • Full-flow hydraulic filtration system with additional kidney-loop filtration improves hydraulic system reliability and component life.
    •     
    • Implement pump increases flow at lower engine speeds and improves hydraulic response.

  September 23, 2024

Specifications

Units: 
Engine
Engine Power - 2,100 rpm ISO 14396:2002
Engine Power - 2,100 rpm ISO 14396:2002 273 hp (metric)
Engine Model Cat® C7.1
Gross Power - 2,100 rpm SAE J1995:2014
Gross Power - 2,100 rpm SAE J1995:2014 277 hp (metric)
Net Power - 2,100 rpm ISO 9249:2007, SAE J1349:2011 255 hp (metric)
Engine Torque - 1,400 rpm ISO 14396:2002
Gross Torque - 1,400 rpm SAE J1995:2014
Net Torque - 1,400 rpm ISO 9249:2007, SAE J1349:2011
Displacement
Emissions Meets U.S. EPA Tier 4 Final, EU Stage V, and Japan 2014 emission standards.
Biodiesel Capability Up to B20¹
Note (1) The net power advertised is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and aftertreatment.
Note (2) ¹Cat engines are compatible with diesel fuel blended with following lower carbon intensity fuels up to: • 20% biodiesel FAME (fatty acid methyl ester)* • 100% renewable diesel, HVO (hydrogenated vegetable oil) and GTL (gas-to-liquid) fuels Refer to guidelines for successful application. Please consult your Cat dealer or “Caterpillar Machine Fluids Recommendations” (SEBU6250) for details. *For use of blends higher than 20% biodiesel, consult your Cat dealer. **Tailpipe greenhouse gas emissions from lower-carbon intensity fuels are essentially the same as traditional fuels.
Weights
Operating Weight
Note Weight based on a machine configuration with parallel lift Z-bar linkage, Bridgestone 23.5R25 VJT L3 radial tires, full fluids, operator, standard counterweight, ride control, cold start, roading fenders, Product Link™, front manual differential/open rear axles, powertrain guard, secondary steering, sound suppression, and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE.
Transmission
Forward - 1
Forward - 2
Forward - 3
Forward - 4
Forward - 5
Reverse - 1
Reverse - 2
Reverse - 3
Note Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.
Sound
Operator Sound Pressure Level - ISO 6396:2008
Exterior Sound Power Level - ISO 6395:2008
Operator Sound Pressure Level - ISO 6396:2008 ¹
Exterior Sound Power Level - ISO 6395:2008²
Note (1) ¹Including countries that adopt the EU and UK Directives.
Note (2) ²Exterior Sound Power Level - European Union Directive 2000/14/EC and UK Noise Regulation 2001 No. 1701.
Air Conditioning System
Air Conditioning The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg (3.5 lb) of refrigerant which has a CO2 equivalent 2.288 metric tonnes (2.522 tons).
Operating Specifications
Static Tipping Load - Full 40° Turn - With Tire Deflection
Static Tipping Load - Full 40° Turn - No Tire Deflection
Breakout Force
Note (1) For a machine configuration as defined under “Weight.”
Note (2) Full compliance to ISO 14397-1:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.
Service Refill Capacities
Fuel Tank
DEF Tank
Cooling System
Crankcase
Transmission
Differential - Final Drives - Front
Differential - Final Drives - Rear
Hydraulic Tank
Hydraulic System
Implement System - Maximum Pump Output at 2,340 rpm
Implement System - Maximum Operating Pressure
Hydraulic Cycle Time - Total
Dimensions - Standard Lift
Height - Top of Hood
Height - Top of ROPS
Ground Clearance
Wheel Base
Overall Length - Without Bucket
Hinge Pin Height at Carry Height
Hinge Pin Height at Maximum Lift
Lift Arm Clearance at Maximum Lift
Rack Back - Maximum Lift
Rack Back - Carry Height
Width over Tires (Loaded)
Tread Width
Note All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.
Dimensions - High Lift
Height - Top of Hood
Height - Top of ROPS
Ground Clearance
Wheel Base
Overall Length - Without Bucket
Hinge Pin Height at Carry Height
Hinge Pin Height at Maximum Lift
Lift Arm Clearance at Maximum Lift
Rack Back - Maximum Lift
Rack Back - Carry Height
Width over Tires (Loaded)
Tread Width
Note All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.

Benefits & Features

Latest Features

          
    • Auto front differential lock available with joystick steering removes the burden from the operator by automatically engaging the differential lock to improve overall traction.
    •     
    • Job Aids help operator improve and optimize their operating skills.
    •     
    • 4-point seat belt kit includes retractors on the lap belts, improving operator comfort and freedom of movement.
    •     
    • Tire Pressure Monitoring System (optional) allows operator to easily monitor tire pressure from the main machine display, helping to improve machine performance, operator ride, and operating costs.
    •     
    • Maintenance reminders help to synchronize machine maintenance schedule and reduce operation down time.
    •     
    • Left footrest allows for added operator comfort, safety, and machine stability when working in uneven, bumpy operations.
    •     
    • Advanced Payload with e-Ticket allows an operator to generate a weighing ticket and effortlessly send it over the air to any email address.

Reliability You Can Count On

          
    • Cat C7.1 engine offers high power density with a combination of proven electronics, fuel, and air systems.
    •     
    • Equipped with automatic Cat regeneration system, Cat Clean Emissions Module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump.
    •     
    • Features an electric fuel priming pump, fuel-water separator, and secondary fuel filter.
    •     
    • Thorough component design and machine validation processes result in unmatched reliability and uptime.
    •     
    • .

Built For Long-Term Production

          
    • Heavy-duty transmission and axles designed to handle extreme applications.
    •     
    • Automatic countershaft powershift (5F/3R) transmission with lock-up clutch torque converter as standard features durable, long-lasting components.
    •     
    • Full-flow hydraulic filtration system with additional kidney-loop filtration improves hydraulic system reliability and component life.
    •     
    • Implement pump increases flow at lower engine speeds and improves hydraulic response.

Work in Comfort

          
    • Easily adjustable seat and suspension for outstanding operator comfort. It comes in three trim levels and can be equipped with a 4-point harness (kit).
    •     
    • Spacious cab with significant leg room and adjustable seat controls for added comfort and efficiency.
    •     
    • Left footrest allows for added operator comfort, safety and machine stability when working in uneven, bumpy operations.
    •     
    • Automatic air conditioning system keeps the cab temperature as desired.
    •     
    • In-cab dashboard and high-resolution touch display(s) are easy to use, intuitive, and user friendly.
    •     
    • Sound suppression, seals, and viscous cab mounts decrease noise and vibration for a quieter work environment.
    •     
    • The HMU steering wheel provides precision control, resulting in excellent comfort and accuracy. Standard in all regions except North America. Limited optional availability for North America, consult your Cat dealer.
    •     
    • The seat-mounted electro-hydraulic joystick steering system provides precision control and dramatically reduces arm fatigue, resulting in excellent comfort and accuracy. Standard in North America and optional in all other regions.
    •     
    • Ride control works as a shock absorber, improving ride quality over rough terrain.

Integrated Technology Solutions for Efficient Operation

          
    • Standard Cat technologies to monitor, manage, and enhance your jobsite operations.
    – Cat Payload* with Assist provides accurate weighing of the bucket payloads. Data is displayed in real time to improve productivity and loading accuracy with manual tip-off.
    – VisionLink® provides actionable data insights for all assets – regardless of fleet size or equipment manufacturer.* Customizable dashboards provide information such as hours, miles, location with mapping, idle time, asset status, asset operation, and fuel utilization. Make informed decisions that help to lower costs, simplify maintenance, and improve safety and security on your jobsite.
    *Data field availability can vary by equipment manufacturer.
    – Autodig allows the operator to fully automate bucket loading to improve fill factors and loading time.
    – Auto Set Tires promotes proper loading technique, significantly reducing tire slip and tire wear.
          
    • Optional Cat Advanced Payload** with Assist:
    – Tip Off Assist automatizes load adjustment of the final bucket to match hauling unit target.
    – Enhanced lists management, site integration, and extended scale features to help manage and improve productivity and profitability of operations.
    – e-Ticket allows an operator to generate a weighing ticket and effortlessly send it over the air to any email address.
          
    • Optional VisionLink Productivity gathers and summarizes machine telematics and jobsite data from all your equipment. Improve machine efficiency, productivity, utilization and reduce per-unit costs.

    * Not legal for trade
    ** Legal for trade certified in certain regions

Achieve Great Performance

          
    • Autodig with Auto Set Tires for consistent high bucket fill factors delivers excellent productivity.
    •     
    • 5-speed transmission and lock-up clutch torque converter, powertrains deliver smooth shifting, fast acceleration, and speed on grade for greater performance and fuel efficiency.
    •     
    • Single clutch lock-to-lock shifting for faster acceleration and speed on grades.
    •     
    • Z bar* linkage provides high breakout force at ground level.
    •     
    • Optimized Z bar* linkage offers parallel lift capability for precise work tool control.
    •     
    • Performance Series Buckets utilize a system-based approach to balance bucket shape against the machine’s linkage, resulting in higher fill factors and better material retention when compared with other buckets of the same rated capacity.
    •     
    • Application Profiles optimize machine settings for different applications at one push of a button.
    •     
    • Job Aids help operators improve and optimize their operating skills.
    •     
    • Automatic engine idle shutdown system significantly helps to reduce idle time, overall operating hours, and fuel consumption.
    •     
    • Deeply integrated engine, powertrain, and hydraulic systems deliver unmatched productivity and fuel efficiency.
    •     
    • Standard auto front differential lock with joystick steering. Standard open/open or manual front differential lock** on HMU steering machines, with optional auto front differential lock. Optional auto front and rear differential locks.
    •     
    • Traction aids help the operator to improve traction, resulting in increased productivity while reducing tire scuffing.
    •     
    • Fusion™ Quick Coupler allows for easy tool changes without leaving the cab, letting the machine move quickly from task to task.

    * Not all configurations available in all regions, subject to availability
    **Where available

Reduce Your Maintenance Time and Costs

          
    • Long fluid and filter change intervals help to reduce downtime.
    •     
    • Maintenance reminders help to synchronize machine maintenance schedule and reduce operation down time.
    •     
    • Tire Pressure Monitoring System (optional) allows operator to easily monitor tire pressure from the main machine display helping to improve machine performance, operator ride and operating costs.
    •     
    • Convenient access to hydraulic and electrical service centers for easy ground-level servicing.
    •     
    • Remote Troubleshoot allows you to perform diagnostic and calibration testing on your connected machine remotely.
    •     
    • Remote Flash updates onboard software without a technician being present, potentially reducing update time by as much as 50%.
    •     
    • VisionLink helps you manage fleet location, hours, and maintenance schedules.  It also alerts you for required maintenance and allows you to request service from your local Cat dealer.
    •     
    • One-piece tilting hood makes engine compartment access fast and easy.
    •     
    • Optional Integrated Autolube extends component and service life.

Safety Features

          
    • Rear-vision camera enhances visibility behind the machine, helping you work more safely.
    •     
    • Cab access with wide door, optional remote door opening, and inclined steps add solid stability.
    •     
    • 4-point seat belt kit includes retractors on the lap belts, improving operator comfort and freedom of movement.
    •     
    • Floor-to-ceiling windshield, large mirrors with integrated spot mirrors, and rear-vision camera provide industry leading all-around visibility.
    •     
    • Computerized monitoring system includes several warning indicators.
    •     
    • Monitored seat belt is standard and can be enhanced with an optional exterior indicator.
    •     
    • Optional multiview (360˚) vision system helps the operator monitor the surroundings of the machine at all times.
    •     
    • Optional Cat Detect radar technology enhances awareness by monitoring the working environment and alerts operators to hazards.
    •     
    • Optional access light and under-hood service light system to provide illuminated access to the machine and daily checks even in the dark.

Purpose-Built Specialty Configurations

          
    • Application-specific arrangements direct from the factory for optimized performance and added durability in the toughest applications, including:

    – Industrial and waste models feature guarding and reinforcement necessary for work in transfer stations, recycling depots, scrap yards, and demolition sites.
    – Forestry model increases lift and tilt capacities for efficient and productive log and chip handling in paper, pellet, and sawmills.

Standard Equipment

  • Note
    • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • OPERATOR ENVIRONMENT
    • Cab, pressurized, sound suppression
    • EH implement controls, parking brake
    • HMU steering wheel
    • Seat belt, monitored
    • Seat, cloth, air suspension
    • Touchscreen display
    • Keypad, programmable buttons
    • Air conditioner, heater, defroster (auto temp, fan)
    • Sun visor, front and rear, retractable
  • ON-BOARD TECHNOLOGIES
    • Cat Payload scale
    • Autodig with auto set tires
    • Operator ID & machine security
    • Application Profiles
    • Job Aids
    • Controls help and eOMM
    • Key Features Inform
    • Bucket Carry Display Widget
    • Remote Flash
  • POWERTRAIN
    • Cat C7.1 engine
    • Electric fuel priming pump
    • Fuel-water separator and secondary fuel filter
    • Engine, air precleaner
    • Axles, open/open differentials (Standard depending on region)
    • Axles, auto front differential lock (LHD)
    • Transmission, countershaft, automatic powershift
    • Torque converter with lock-up
    • Service brakes, hydraulic, fully enclosed wet disc, wear indicators
    • Park brake, caliper on front axles, spring applied–pressure released
    • Brake pedal neutralizer with decel function
  • HYDRAULICS
    • Implement system, load sensing with variable displacement piston pump
    • Steering system, load sensing with dedicated variable displacement piston pump
    • Oil sampling valves, Cat XT™ hoses
  • ELECTRICAL
    • Starting and charging system, 24V
    • Starter, electric, heavy duty
    • Lights: halogen, 4 work lights, 2 front roading lights with turn signals, 2 rearview lights
  • MONITORING SYSTEM
    • Front dash with analog gauges, LCD display, and warning lights
    • Primary touchscreen monitor (Cat Payload, quad screens, machine settings & messages)
    • Maintenance reminders
  • LINKAGE
    • Parallel Lift, Z-bar
    • Kickouts: lift and tilt
  • SAFETY
    • Visibility: mirrors, rearview camera
    • Window cleaning platform, front

Optional Equipment

  • NOTE
    • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • OPERATOR ENVIRONMENT
    • Door, remote opening system (Standard depending on region)
    • Footrest
    • Steering, joystick (LHD)
    • Implement joystick (2V, 3V only)
    • Entertainment radio
    • CB radio ready
    • Seat, suede/cloth, air suspension, heated
    • Seat, leather/cloth, air suspension, heated/cooled
    • Mirrors, heated
    • Window, front, laminated
    • Windows, front, heavy duty
    • Full cab window guard
  • ON-BOARD TECHNOLOGIES
    • Cat Advanced Payload
    • Cat Payload Printer with E-ticket
  • POWERTRAIN
    • Turbine, air precleaner
    • Radiator, high debris
    • Cooling fan, reversible
    • Axles, auto front differential lock (HMU)
    • Axles, auto differential locks front and rear
    • Axles, ecology drains, AOC ready, extreme temperature seals
    • Axles, oil cooler
    • Ride control, dual accumulators (Standard depending on region)
  • HYDRAULICS
    • 3rd and 4th auxiliary functions with ride control
    • Quick coupler control
  • ELECTRICAL
    • Cold start, 120V or 240V
    • Lights: LED
  • LINKAGE
    • High lift
  • MONITORING SYSTEM
    • Tire pressure monitor
  • ADDITIONAL EQUIPMENT
    • Cat Autolube system
    • Fenders, extensions or roading
    • Guards: powertrain, crankcase, window glass, cylinders, rear
    • Biodegradable hydraulic oil
    • High-speed oil change system
    • Rear cab access
    • Toolbox
  • SAFETY
    • Cat Detect rear radar system
    • Dedicated rearview screen
    • Multiview (360°) vision system
    • 4-Point seat belt retractor
    • Reversing strobe lights
    • Seat belt monitoring beacon
    • Secondary steering system, electrical (Standard depending on region)
    • Wheel chocks
    • Warning beacon
  • SPECIAL CONFIGURATIONS
    • Auxiliary Counterweight
    • Waste and industrial
    • Forestry
    • Corrosion resistant

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