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962MNon-Current

962M - 2017, Tier 4 Final, Stage V, NACD, EU

Overview

The 962M Wheel Loader is equipped with built-in proven technologies to help meet your expectations for productivity and fuel efficiency. This wheel loader offers a standard lock up clutch torque converter, standard manual front locking differential axles, and improved standard ride control to significantly improve your fuel economy, performance and ergonomics. This machine deliversthe reliability, durability, and versatility you’ve come to expect from a Cat machine.

Specifications

Units: 
Net Power - ISO 9249
Operating Weight
Bucket Capacities 2.5-9.2 m³ (3.3-12.0 yd³)
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Benefits & Features

RELIABILITY YOU CAN COUNT ON

    • Cat C7.1 engine offers increased power density with a combination of proven electronic fuel and air systems.
    • Equipped with automatic Cat regeneration system, Cat clean emissions module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump (Tier 4 Final, Stage IV, and Stage V only).
    • Features an electric fuel priming pump and a fuel/water separator.
    • Thorough component design and machine validation processes result in unmatched reliability and uptime.

LONG TERM VALUE AND DURABILITY

    • Tough transmission and axles handle extreme applications.
    • Automatic powershift (5F/3R) transmission features durable, long-lasting components.
    • Full-flow hydraulic filtration system with additional loop filtration improves hydraulic system strength and component life.
    • Full hydraulic enclosed wet-disc with Integrated Braking System (IBS) and brake wear indicators add valued safety on the job.

ACHIEVE GREATER PRODUCTIVITY

    • Increased engine power resulting in improved machine performance and response.
    • With 5-speed transmission and lock-up clutch torque converter, power trains deliver smooth shifting, fast acceleration, and speed on grade for greater performance and fuel efficiency.
    • Optimized Z-bar linkage provides high breakout force at ground level along with excellent parallelism for precise work tool control.
    • Easy-to-load performance series buckets improve material retention and reduce dig times, significantly improving productivity and fuel efficiency.
    • Differential locks are activated on-the-go, which improves traction, resulting in increased productivity while reducing tire scuffing for reduced operating costs.
    • Automatic idle engine shutdown system significantly reduces idle time, overall operatinghours, and fuel consumption.

  April 24, 2024

Specifications

Units: 
Engine
Net Power - ISO 9249
Emissions Tier 4/Stage IV
Maximum Power - 2,100 rpm - SAE J1995
Maximum Net Power - 2,100 rpm - ISO 9249
Maximum Power - 2,100 rpm - ISO 14396 - Metric
Maximum Net Torque - 1,350 rpm
Maximum Power - 2,100 rpm - ISO 14396
Maximum Net Power - 2,100 rpm - SAE J1349
Maximum Net Power - 2,100 rpm - ISO 9249 - Metric
Displacement
Peak Gross Torque - 1,350 rpm - ISO 14396
Peak Gross Torque - 1,350 rpm - SAE J1995
Engine Model Cat C7.1
Note The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg of refrigerant which has a CO2 equivalent of 2.288 metric tonnes.
Weights
Operating Weight
Note Weight based on a machine configuration with Michelin 23.5R25 XHA2 L3 radial tires, full fluids, operator, standard counterweight, cold start, roading fenders, Product Link™, manual diff lock/open axles (front/rear), power train guard, secondary steering, sound suppression and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE.™
Buckets
Bucket Capacities 2.5-9.2 m³ (3.3-12.0 yd³)
Dimensions - High Lift
Rack Back - Maximum Lift 59 degrees
Hinge Pin Height at Carry Height
Wheel Base
Height - Top of Exhaust Pipe
Centerline of Rear Axle to Hitch
Centerline of Rear Axle to Edge of Counterweight
Tread Width
Height - Top of ROPS
Ground Clearance
Height - Top of Hood
Maximum Width - Over Tires - Loaded
Lift Arm Clearance at Maximum Lift
Note All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires.
Hinge Pin Height at Maximum Lift
Overall Length - Without Bucket
Rack Back at Ground 37 degrees
Rack Back - Carry Height 49 degrees
Sound
With Cooling Fan Speed at Maximum Value - Exterior Sound Pressure Level (SAE J88:2013) 75 dB(A)*
Note (3) ***European Union Directive 2000/14/EC as amended by 2005/88/EC.
With Cooling Fan Speed at Maximum Value - Operator Sound Pressure Level (ISO 6396:2008)
Note (2) **For machines in European Union countries and in countries that adopt the EU Directives.
With Cooling Fan Speed at 70% of Maximum Value - Operator Sound Pressure Level (ISO 6396:2008)**
With Cooling Fan Speed at 70% of Maximum Value - Exterior Sound Power Level (ISO 6395:2008)** 104 LWA***
With Cooling Fan Speed at Maximum Value - Exterior Sound Power Level (ISO 6395:2008)
Note (1) *Distance of 15 m (49.2 ft), moving forward in second gear ratio.
Dimensions - Standard Lift
Tread Width
Centerline of Rear Axle to Edge of Counterweight
Overall Length - Without Bucket
Ground Clearance
Height - Top of Exhaust Pipe
Rack Back at Ground 37 degrees
Wheel Base
Centerline of Rear Axle to Hitch
Height - Top of Hood
Hinge Pin Height at Carry Height
Maximum Width - Over Tires - Loaded
Hinge Pin Height at Maximum Lift
Height - Top of ROPS
Note All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires.
Lift Arm Clearance at Maximum Lift
Rack Back - Maximum Lift 59 degrees
Rack Back - Carry Height 49 degrees
Dimensions
Maximum Width over Tires (loaded)
Centerline of Rear Axle to Edge of Counterweight
Wheel Base
Hinge Pin Height at Carry Height
Ground Clearance
Centerline of Rear Axle to Hitch
Tread Width
Height - Top of Exhaust Pipe
Height - Top of ROPS
Overall Length (without bucket)
Note All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires.
Hinge Pin Height at Maximum Lift
Lift Arm Clearance at Maximum Lift
Height - Top of Hood
Operating Specifications
Note (2) Full compliance to ISO 143971:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.
Static Tipping Load - Full 40° Turn - With Tire Deflection
Breakout Force
Static Tipping Load - Full 40° Turn - No Tire Deflection
Note (1) For a machine configuration as defined under Weight.
Service Refill Capacities
Transmission
Cooling System
Hydraulic Tank
Fuel Tank
Crankcase
Differential - Final Drives - Front
DEF Tank
Differential - Final Drives - Rear
Hydraulic System
Implement Pump Type Variable Axial Piston
Hydraulic Cycle Time - Total
Implement System - Maximum Operating Pressure
Implement System - Maximum Pump Output at 2,150 rpm
Transmission
Forward - 1
Forward - 3
Reverse - 2
Note Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.
Reverse - 1
Forward - 2
Forward - 5
Forward - 4
Reverse - 3
Bucket Capacities
Bucket Range 2.5-9.2 m³ (3.3-12.0 yd³)
Engine - Tier 4 Final/Stage IV
Emissions Tier 4/Stage IV

Benefits & Features

RELIABILITY YOU CAN COUNT ON

    • Cat C7.1 engine offers increased power density with a combination of proven electronic fuel and air systems.
    • Equipped with automatic Cat regeneration system, Cat clean emissions module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump (Tier 4 Final, Stage IV, and Stage V only).
    • Features an electric fuel priming pump and a fuel/water separator.
    • Thorough component design and machine validation processes result in unmatched reliability and uptime.

LONG TERM VALUE AND DURABILITY

    • Tough transmission and axles handle extreme applications.
    • Automatic powershift (5F/3R) transmission features durable, long-lasting components.
    • Full-flow hydraulic filtration system with additional loop filtration improves hydraulic system strength and component life.
    • Full hydraulic enclosed wet-disc with Integrated Braking System (IBS) and brake wear indicators add valued safety on the job.

ACHIEVE GREATER PRODUCTIVITY

    • Increased engine power resulting in improved machine performance and response.
    • With 5-speed transmission and lock-up clutch torque converter, power trains deliver smooth shifting, fast acceleration, and speed on grade for greater performance and fuel efficiency.
    • Optimized Z-bar linkage provides high breakout force at ground level along with excellent parallelism for precise work tool control.
    • Easy-to-load performance series buckets improve material retention and reduce dig times, significantly improving productivity and fuel efficiency.
    • Differential locks are activated on-the-go, which improves traction, resulting in increased productivity while reducing tire scuffing for reduced operating costs.
    • Automatic idle engine shutdown system significantly reduces idle time, overall operatinghours, and fuel consumption.

DO MORE WITH LESS FUEL

    • Deep system integration results in lower fuel consumption.
    • Significantly more fuel efficient than both the H and K Series loaders.
    • Power dense engine burns less fuel by providing power and torque when needed.
    • Significantly improved performance and fuel economy through engine speed and overall system heat load reduction.
    • Standard productive economy mode delivers more fuel savings with minimal productivity impact.

TECHNOLOGY THAT GETS WORK DONE

    • Developed to monitor, manage, and enhance your job site operations.
    • Payload provides accurate weighing* of the materials you are loading and hauling. Payload data is displayed in real-time to improve productivity and reduce overloading.
    • Detect enhances awareness of the environment around working equipment and provides alerts to help keep people and assets safe on the job site.
    • Link wirelessly connects you to your equipment, giving you access to essential information you need to know to run your business. Gain valuable insight into how your machine or fleet is performing allowing you to make timely, fact-based decisions that can boost job site efficiency and productivity.
    • Optional Advanced Productivity subscription provides comprehensive actionable information to help you manage and improve the productivity and profitability of your operations.

      * Not legal for trade.

SAFELY HOME EVERY DAY

    • Cab access with wide door, optional remote door opening, and stair-like steps add solid stability.
    • Floor-to-ceiling windshield, large mirrors with integrated spot mirrors, and rear-vision camera provide industry leading all-around visibility.
    • Computerized monitoring system includes several warning indicators.
    • Rear vision camera enhances visibility behind the machine, helping you work safely and confidently.
    • Optional rear object detection radar system warns you of an object in critical zone while going in reverse, enhancing job site safety.

SAVE ON SERVICE AND MAINTENANCE

    • Extended service intervals including -
    1. Engine oil and engine oil filter change interval up to 1000 hours (Tier 4 Final, Stage IV, and Stage V only)
    2. Hydraulic filter change interval up to 1000
    3. Transmission oil change interval up to 2000 hours
    • One-piece tilting hood makes cab access fast and easy.
    • Electrical service centers enhance convenience and accessibility.
    • Access to fuel fill and daily maintenance points means less servicing time is required.
    • Optional integrated Cat autolube system provides full lube system monitoring and diagnostic test visibility.
    • Remote flash support
    • Longer tire life with on-the-go traction aids.

DESIGNED FOR OPERATORS

    • The next generation easily adjustable seat with updated styling and a revolutionary suspension system. It comes in three trim levels and can be equipped with a 4-point harness.
    • Sound-suppression, seals, and damping cab mounts decrease noise and vibration for a quieter work environment.
    • Low-effort conventional steering wheel standard.
    • Optional seat-mounted electro-hydraulic joystick steering system provides precision control and dramatically reduces arm fatigue, resulting in excellent comfort and accuracy.
    • Electrohydraulic (EH) controls, parking brake, and Single Axis Lever (SAL) lift and tilt function allow for better handling and control management.
    • Smart ergonomic controls are easy to use, intuitive, and user-friendly.
    • Touchscreen multi-function color display keeps operators focused.
    • The next generation of ride control works as a shock absorber, improving ride quality over rough terrain.
    • Enhanced inclined steps and convenient grab handles create a secure and accessible operating space.
    • Extended windows enhance visibility while convex and spot mirrors extend the driver’s view on the sides and rear.

PURPOSE BUILT SPECIALTY MODELS

    INDUSTRIAL & WASTE
    • Engineered for work in Transfer Stations, Recycling Depots, Scrap Yards and Demolition Sites.
    • Factory installed guarding improves uptime; guards protect axle seals, steering cylinders, crankcase, front frame, powertrain, tilt cylinders, lower cab and rear box. Package includes reinforced service centers, heavy duty cable steps, lift cylinder baffles, narrow front fenders, and steel rear fender deflectors.
    • Factory installed options available are solid tires, rear machine guard, rubber mounted cab glass, engine precleaner, powered and filtered cab precleaner and variable pitch cooling fan.
    • Cat Waste Buckets available separately are Load & Carry, Tamp & Clamp, Dozing, and Grapple can be fitted with steel or rubber cutting edge.
    FORESTRY
    • Designed for efficiency and productivity log and chip handling in paper, pellet and saw mills.
    • 962M Forest Machine includes logger counterweight to maintain stability carrying heavy loads, larger lift and tilt cylinders increase machine capacity 9% over base model.
    • Factory options available are Fusion or VCE quick coupler, 3rd or 4th function hydraulics to operate top or high dump bucket, front windshield guard, variable pitch fan, high debris cooler cores, engine precleaner, axle oil coolers and premium LED lighting package.
    • Work Tools available separately are Sorting Grapple, Millyard, Logging, Pole and Log & Lumber Forks and Light Material High Dump and Chip Buckets.
    CORROSION RESISTANCE
    • Designed for corrosive environments such as fertilizer plants, chemical industries, agriculture, salt water ports and others.
    • Factory protection of all machine components that can be affected by corrosive materials.
    • Treatment includes E-Coat cooler cores, additional coating on main hydraulic valve, heat treated shrink sealant on hydraulic hoses, fittings and electrical wiring, all hinges greased, Zerust® vapor enclosure for electronic components, extra heavy duty alternator, turbine engine precleaner and varnish protection on engine compartment, internal chassis and all non-painted metallic parts.

Standard Equipment

  • NOTE
    • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • POWER TRAIN
    • Engine, Cat C7.1 meets Stage IV emission standards
    • Cat Clean Emissions Module (CEM) with Diesel Particulate Filter (DPF) and Diesel Exhaust Fluid (DEF) tank and pump
    • Fuel priming pump (electric)
    • Fuel/water separator
    • Precleaner, engine air intake
    • Economy Mode (selectable)
    • Transmission, automatic counter shaft power shift (5F/3R)
    • Torque converter, locking clutch with free wheel stator
    • Switch, transmission neutralizer lockout
    • Axles, manually actuated differential lock front axle, open differential rear axle
    • Axles, ecology drains
    • Brakes, full hydraulic enclosed wet-disc with Integrated Braking System (IBS)
    • Brake wear indicators
    • Parking brake, disc and caliper
    • Fan, radiator, electronically controlled, hydraulically driven, temperature sensing, on demand
    • Radiator, high debris with wide fin spacing
  • OPERATOR ENVIRONMENT
    • Cab, pressurized and sound suppressed (ROPS/FOPS)
    • Viscous mounts
    • Multi-function 18 cm color LCD touch-screen display for rear vision camera image display (reverse travel activated) and machine status, setting and health parameters
    • EH controls, SAL (single axis lever) lift and tilt function
    • Steering, steering wheel
    • Radio ready (entertainment) includes antenna, speakers and converter (12V, 10-amp)
    • Air conditioner, heater, and defroster (auto temp and fan)
    • EH parking brake
    • Beverage holders (2) with storage compartment for cell phone/MP3 player
    • Bucket/work tool function lockout
    • Coat hook (2)
    • Cab air filter
    • Ergonomic cab access ladders and handrails
    • Horn, electric
    • Light, two dome (cab)
    • Mirrors, rearview external with integrated spot mirrors
    • Post mounted membrane 16 switch keypad
    • 2 receptacles, 12V
    • Seat, Cat Comfort (cloth) air suspension
    • Seat belt, 51 mm retractable, with indicator
    • Sun visor, front
    • Wet-arm wipers/washers front and rear, intermittent front wiper
    • Window, sliding (left and right sides)
    • Cab tie-off
  • COMPUTER MONITORING SYSTEM
    • With following gauges: Speedometer/tachometer; Digital gear range indicator; Diesel Exhaust Fluid (DEF) level; Temperature: engine coolant, hydraulic oil, transmission oil; Fuel level
    • With following warning indicators: Temperature: axle oil, engine intake manifold; Pressure: engine oil, fuel pressure hi/low, primary steering oil, service brake oil; Battery voltage hi/low; Engine air filter restriction; Hydraulic oil filter restriction; Hydraulic oil low; Parking brake; DEF low level; Transmission filter bypass
  • ELECTRICAL AND LIGHTING
    • Batteries (2), maintenance free 1,400 CCA
    • Ignition key; start/stop switch
    • Starter, electric, heavy duty
    • Starting and charging system (24V)
    • Lighting system: Four halogen work lights (cab mounted); Two LED stop, turn, tail lights; Two halogen roading lights (with signals); Two halogen rear vision lights (hood mounted)
    • Alarm, back-up
    • Alternator, 145-amp brushed
    • Main disconnect switch
    • Receptacle start (cables not included)
    • Secondary steering
  • CAT CONNECT TECHNOLOGIES
    • Link technologies: Product Link
    • Detect technologies: rear vision camera
  • LINKAGE
    • Linkage, optimized Z-bar, cast crosstube/tilt lever
    • Kickout, lift and tilt, automatic (adjustable in cab)
  • HYDRAULICS
    • Hydraulic system, load sensing
    • Steering, load sensing
    • Ride control, 2V
    • Remote diagnostic pressure taps
    • Hoses, Cat XT™
    • Couplings, Cat O-ring face seal
    • Hydraulic oil cooler (swing out)
    • Oil sampling valves
  • FLUIDS
    • Premixed extended life coolant with freeze protection to -34° C
  • OTHER STANDARD EQUIPMENT
    • Hood, non-metallic power tilting
    • Service centers (electrical and hydraulic)
    • Auto idle shutdown
    • Fenders with mud-flap/rear with extension
    • Ecology drains for engine, transmission, and hydraulics
    • Grill, airborne debris
    • Filters: fuel, engine air, engine oil, hydraulic oil, transmission
    • Fuel cooler
    • Grease zerks
    • Hitch, drawbar with pin
    • Precleaner rain cap
    • Sight gauges: engine coolant, hydraulic oil, and transmission oil level
    • Toolbox
    • Vandalism protection caplocks

Optional Equipment

  • NOTE
    • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • POWER TRAIN
    • Axles: Automatic front/rear differential locks; Axle oil cooler; Seal guards
    • Fan, VPF (variable pitch fan), automatic and manual control
    • Radiator, high debris with wider fin spacing
  • OPERATOR ENVIRONMENT
    • Door, remote opening system
    • Cover, HVAC metallic
    • EH controls, SAL 3rd function - Additional roller switch for 4th function
    • EH controls, joystick lift and tilt - Additional integrated roller switches for 3rd and 4th functions
    • Filter, carbon fresh air
    • Mirrors, heated rearview external with integrated spot mirrors
    • Precleaner, HVAC
    • Precleaner, HVAC (RESPA)
    • Radio, AM/FM/CD/USB/MP3 Bluetooth
    • Radio, CB ready
    • Seat, heated air suspension
    • Seat belt, 4 point harness, with indicator
    • Steering, EH joystick, speed sensing with force feedback
    • Roof, metallic
    • Sun visor, rear
    • Windows, rubber mounted
    • Windows, with front guard
    • Windows, with full guards front, rear and sides
    • Full time rear vision display Work Area Vision Systems (WAVS)
    • Cat seat cover, removable
  • ELECTRICAL AND LIGHTING
    • Four additional halogen cab mounted work lights or;
    • Two additional auxiliary front HI LED and two additional auxiliary rear LED cab mounted work lights, two LED work lights in the radiator grill, LED front turn signals, replacement of the standard four halogen cab mounted work lights with four LED work lights, LED roading lights
    • Warning amber strobe beacon
    • Reversing strobes
    • Speed limiter 20 km/h
    • External seat belt indicator light
  • STARTERS, BATTERIES, AND ALTERNATORS
    • Cold start - 240V
  • CAT CONNECT TECHNOLOGIES
    • Link technologies: VIMS™
    • Payload technologies: Cat Production Measurement 2.0 (CPM); Printer, Cat Production Measurement; Aggregate Autodig
    • Advanced Productivity subscription
    • Detect technologies: Cat Rear Object Detection
    • Machine Security System
  • LINKAGE
    • High lift
    • Forestry
    • Quick coupler ready
  • WORK TOOLS
    • Performance Series buckets
    • Fusion quick coupler, ISO coupler
    • Forks, pallet
    • Forks, logging
  • HYDRAULICS
    • 3rd function with Ride Control: Standard linkage; High lift linkage; Forestry linkage
    • 4th function with Ride Control: Standard linkage; High lift linkage; Forestry linkage
  • FLUIDS
    • Premixed extended life coolant with freeze protection to -50° C
    • Bio-degradable oil, Cat HYDO™
  • OTHER OPTIONAL EQUIPMENT
    • Cat Autolube System
    • Fenders, roading
    • Guard, power train
    • Precleaner, turbine
    • Precleaner, trash
    • Platform, window washing
    • Cold weather package: Transmission filter by pass; Fan pump bypass; Jacket water or engine block heater; Ether aid ready
  • PURPOSE BUILT SPECIALTY MODELS
    • Industrial & Waste
    • Forestry
    • Corrosion Resistance

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